SHIPPING & RETURNS
We aim to ship all orders within 8-10 business days.
I ship all smaller items via USPS First Class whenever possible.
I ship larger items USPS Priority.
If you purchase smaller items with larger items, shipping for all will default to the larger item price.
On custom item purchases production times are 2 weeks from date of purchase in full. We are not a warehouse, so materials are ordered for projects after payment is received.
INDIVIDUAL MERCH ITEMS are made to order. In some cases materials will need to be ordered to fulfill your order. Please be patient. We produce and ship all items as quickly as possible.
All packages are sent with tracking numbers. Once your item is processed for shipping, the tracking information will be emailed to the email you used to make the purchase through PayPal.
We have shipped internationally in the past with little issue. However, I have paused international shipping at this time due to the current global situation. I apologize for any inconvenience they may cause you.
Subscribe to our newsletter and I will make an announcement when I resume shipping internationally. Thanks!
I aim to make YOU happy! If you received a wrong or damaged item, please contact me immediately with pictures of the issue in question.
If I made a mistake and sent you the wrong item, keep it, and I will send you the correct item at my expense!
If you changed your mind about the item or ordered the wrong item and want a refund, I ask that you mail the item back to me in the same condition you received it, at your cost, and once I have the item in hand, I will be happy to issue you a refund.
I believe in making sure you get the items you want in a reasonable amount of time! However, I am also human. I make mistakes, and sometimes shipping items timely is out of my control. Rest assured, I will be in contact with you throughout the process should any issues arise. If at any time during the process, prior to shipping, you decide you don't want the item anymore, let me know and I will gladly give you a refund.
For further questions, please contact us on IG or via the contact page.